SBS are exactly what our company was looking for within South Wales. Price within South Wales was always very competitive between suppliers but the service was always severely lacking. When Smith Brothers stepped into the market, we gave them a shot as we had dealt with David Williams in the past and were happy with his stance on customer service. Since purchasing through SBS, we were pleased to notice that prices were competitive but, the service also met the expectations that we had yearned for within South Wales. From deliveries to quotations everything is quick, precise and can be relied upon to deliver. We have a good link with the company and any problems have always been dealt with swiftly and not to the detriment of our business. The business although large feels like a smaller family run business. You are able to speak to the Directors and they always take their time to visit you with new innovative products. We’ve walked around the Cardiff Branch during an appliance training day and the stock levels are obviously part of the reason that SBS can provide such a brisk service, I’m told that the other branches also mimic this. I really can’t praise Smiths Brothers enough for the service they’ve provided over the past two years and look forward in continuing our working relationship with them.