Smith Brothers, a commercial heating and plumbing merchant, is one of the largest and oldest independent merchants operating within UK. The company focuses on service excellence supplying to the commercial and industrial mechanical services sector. Operating from England and Wales, SBS now has 14 depots which includes a head office in Blaby, Leicester.
With history dating back to 1897, the company still remains family owned with the 5th generation present within the 300+ strong workforce. The core business specialises in the distribution of pipework, valves, air conditioning and all associated fittings and ancillaries. SBS continues to increase both its product portfolio and geographical coverage, remaining loyal to its customer oriented roots.
The company’s objective since formation is to simply provide unrivalled levels of service with competitive pricing, aspiring to surpass our customers expectations.
I thought I would send an email to say thanks for the great service you have all provided over the summer, especially the last couple of months to Atherton’s, we certainly will be using you more often in the future… Read More
Just a quick message to mention what a great delivery driver you have at SBS Peterborough, he is always chirpy, polite and helpful… People are quick to complain, but not to compliment – Everyone should have staff like him!!! Read More
Just wanted to drop you a line in reference to the team at Cardiff branch and specifically Keenan, as they pulled all the stops out to help us reinstate a hotel site in Cornwall for a client which had to have their gas reinstate after an emergency gas meter change. Needless to say it had to be on a bank holiday weekend… Read More
SBS are exactly what our company was looking for within South Wales. Price within South Wales was always very competitive between suppliers but the service was always severely lacking. When Smith Brothers stepped into the market, we gave them a shot as we had dealt with David Williams in the past and were happy with… Read More
I have always found all of the staff at SBS to be extremely helpful and knowledgeable; the service they provide is second to none and even go the extra mile by opening the store out of hours when needed. As we operate across the south of the country they will arrange deliveries to suit our… Read More
With a fantastic team ranging from the regions sales representative to the branch manager and team, service is always exceptional. SBS has polite and friendly staff who are always happy to help. They are always very competitive on price and will go the extra mile to help you out. A wide range of stock is… Read More
In the time that we have been working together with Smith Brothers, we have noticed that from manager to delivery driver there is nothing that is too much in the way of service, each member of staff is willing to aid and assist in any way possible. As with all projects, time is paramount and… Read More
Most of the time, I require items AM next day. SBS always deliver. With a wide range of products and high volume of stock, I always get the goods! Working with the Engineer to forward plan quantities of plant, tube and fittings, gives Smith Brothers an idea of what stock we require on the projects. … Read More
Three years into our partnership with Smith Brothers Stores, I have nothing but praise for their professional approach and endeavour across all aspects of the organisation. The directors and internal staff; whom I am speaking to on a weekly basis are a credit to the business and really give the company a personal touch. Coupling… Read More
We have a strong relationship with Smith Brothers, that has developed over the past few years. The Bristol branch does their upmost to deliver on time to various parts of the country (we work nationwide) and if an item is not stocked it is sourced quickly. We have no issue with SBS at all and… Read More
Smith Brothers have grown due to their excellent service, as well as an already impressive, yet continually expanding, product range. Their stock holding is extensive and rare in the current market place. Quick quotation turn around, ability to meet today’s demands of booking-in slots for site deliveries and proactive communication with our procurement and site… Read More
Smith’s Brothers Stores in Cardiff have been efficient and proactive, particularly in meeting deadlines and their added value support on commercial issues. SBS strike just the right balance between being a flexible, easy to deal with local firm yet having all the key strengths, attributes and rigour necessary to compete with their larger opposition. I… Read More
We’ve been using SBS predominately as our main supplier now for the last two years, whether it’s pumps, copper fittings (not pipe as you’re expensive), plastic pipework all the way to hire equipment. You can tend to count on Smith Brothers helping you out with a wide range of knowledge, but more importantly a vast… Read More
Smith brothers have become a valued part of our business as a key player within our supply chain. The service provided by all the staff has been outstanding, their training and industry knowledge has enabled us to become more productive… Read More
We’ve worked with Smith Brothers for a number of years now, and it’s always a pleasure to deal with them. As an independent firm they’re totally committed to their customers and to delivering the perfect solution for their needs… Read More
SBS are a very well run and professionally business, we are very pleased to see fellow local business grow year on year. Read More
JCW have been well supported by Smith Brothers Stores for number years. Their Leicester branch has provided us with expertise, pre-sale knowledge, on-time deliveries and excellent technical after care. This family owned business goes the extra mile to make sure our expectations are met and beyond. I would definitely rate them five out of five… Read More
SBS offer and deliver a professional service to support and development of both our business’s. Always there to help with a great team of employees who also put a smile on my face. Good stock level’s with an excellent delivery service. Read More
Smith Brothers have provided us with a great service as many of our stock orders being delivered first thing the following morning. Our contact within SBS (Anthony Jones) is very knowledgeable and helpful; he often accompanies myself on site visits to advise exactly what is required. Price is always competitive and they will always tell… Read More
PHEX (the Plumbing and heating exhibition) is coming to Old Trafford Stadium in Manchester between the 17th – 18th of October. Claiming to be the UK’s number one plumbing trade show, it boasts over 80 top suppliers which are exhibiting and planning to showcase their very latest products and services. PHEX has now been running…
Smith Brothers are looking forward to the UK Construction Week that will be taking place at the NEC in Birmingham from the 9th – 11th of October. Claiming to be the UK’s largest built environment event, it boasts in excess of 10,000 innovative products and services, more than 300 hours of CPD content, over 350…
Smith Brothers Newcastle held their open day on Friday 20th July. The event started at 2pm where customers, staff and suppliers congregated in the 22,000 sq ft premises located on the Team Valley industrial estate, to celebrate the official opening of the branch. At the event, people were able to enjoy a hog roast, compete…
Smith Brothers will be sponsoring the highly anticipated RAC Cooling Industry awards taking place at London Hilton on Park Lane later this year on 29th September. The ceremony will celebrate the achievements of the refrigeration and air conditioning (RAC) marketplace with 15 awards to be handed out. Some of our suppliers and customers are nominated…
SharkBite UK is pleased to announce a distribution partnership with independent merchant Smith Brothers Stores (SBS), making it quicker and easier for consumers to access the complete SharkBite UK product range. The ultimate plumbing solution for any installation, SharkBite push-fit technology is designed to provide a high quality, simple plumbing solution for contractors, specifiers, architects…
As the updates have now been in force since May this year, we have received some pleasing reviews and testimonials about the company changes. If you have not read our previous article, please see the news article below: Changes for SBS In short, we have updated the product guide, website and opened a new branch…
Again, Smith Brothers are nominated for the award of “Wholesaler/Distributor of the Year” at this year’s HVR Awards and we need you to help us to win. The category has now been running for two years and we have been nominated and shortlisted consecutive years. This year the award is sponsored by Andrews Water Heaters…
Smith Brothers Stores, invited customers, specifiers and consultants across to the production facility of Aquatechnik in Milan, Italy earlier this year in June. This allows our customers to understand and learn more about the Aquatechnik Safety Multilayer Pipe System, as the products are exclusive to Smith Brothers in the UK. Attendees included customers from our…
Smith Brothers Stores held their annual fishing event for the 10th consecutive year on 15th June at Mallory Park Fisheries in Leicestershire with the support and sponsorship of Pegler Yorkshire. Over 80 people attended the event which were then spread over nine lakes in the glorious sunshine. Customers, staff and suppliers all gathered to socialise…
Smith Brothers Newcastle are inviting customers to their open day celebrating the official opening of the branch. The event will start from 2pm on Friday 20th July located on the Team Valley Industrial Estate. If you would like to attend please feel free to join us and you can contact a Newcastle representative for more…
