Smith Brothers is the oldest and largest family-owned commercial HVAC merchant operating within the UK.

I would like to extend my gratitude to your company and in particular the staff at your Cambridge branch in Swavesey. Waldo fritz demonstrated exceptional customer service in order to fulfil my last minute request. The tools I requested were not in stock at the Cambridge branch, but Waldo arranged… Read More

JCW have been well supported by Smith Brothers Stores for a number years. Their Leicester branch have provided us with expertise, pre-sale knowledge, on-time deliveries and excellent technical after care. This family owned business goes the extra mile to make sure our expectations are met and beyond. I would definitely… Read More

I ordered some products from Smith Brothers this week and I just wanted to express how impressed I was with the service I received from the A/C internal sales person at the Heathrow branch. His customer service skills are outstanding and he was more than helpful. He was efficient and… Read More

I called into the Northampton branch with just a pattern of a flange I needed. I didn’t know exactly what I actually needed, only fittings to fit my pattern. Although I have no account with Smith Brothers Stores, and clearly the components were of no significant value to them, the… Read More

I’m an avid fan of using local suppliers and contractors.

This weekend it sure paid off, as I want to say a HUGE thank you to Smith Brothers Stores Merseyside. I am especially grateful to the sales supervisor who went above and beyond on Saturday morning! Like wonder woman, she… Read More

Hi Both,

Just wanted to say thanks for this week, we have had some teething issues but got round them straight away. Spike has been great and managed to get Mandy over on the same day with a Pump we needed for a service/breakdown in Chester yesterday. Thank you!

I…   Read More

We started using SBS Newcastle when they opened at Team Valley, and from the very first day, their service and stock have been excellent. They are always our 1st choice as a supplier for ordering materials… Read More

Smith Brothers have grown due to their excellent service, as well as an already impressive, yet continually expanding, product range. Their stock holding is extensive and rare in the current market place. Quick quotation turn around, ability to meet today’s demands of booking-in slots for site deliveries and proactive communication… Read More

I would like to kindly pass on my thanks to your staff at the Southampton branch. This is for the prompt and efficient service they have been offering to Anchor on the present project at Rolls Royce. It does not go unnoticed!… Read more

As a poor DIYer, I was very impressed with the initial help on the phone and later in your Wooburn Green store.

Jack was accommodating even though the sale value was just under £30.

Thank you, Jack!..Read More