Smith Brothers, an independent HVAC merchant, specialising in commercial heating and plumbing, is one of the largest and oldest independent merchants operating within UK. The company focuses on service excellence supplying to the commercial and industrial mechanical services sector. SBS has a multiple branch network, operating in England, Scotland and Wales.
With history dating back to 1897, the company still remains family owned with the 5th generation present within the 350+ strong workforce. The core business specialises in the distribution of pipework, valves, air conditioning and all associated fittings and ancillaries. Smith Brothers continues to increase both its product portfolio and geographical coverage, remaining loyal to its customer oriented roots.
The company’s objective since formation is to simply provide unrivalled levels of service with competitive pricing, aspiring to surpass our customers expectations.
Smith Brothers (Leicester) Limited (SBL) was originally founded in 1897 and has a collection of companies operating within its structure, with SBS Ltd being one of them. Throughout its history it has maintained family ownership status under the total control of family members and an independent Chief Executive.
Our extensive product range is available from all branches. A brief insight can be seen by clicking through the different product groups. Alternatively view our brochure for a more comprehensive look into our business.
I would like to extend my gratitude to your company and in particular the staff at your Cambridge branch in Swavesey. Waldo fritz demonstrated exceptional customer service in order to fulfil my last minute request. The tools I requested were not in stock at the Cambridge branch, but Waldo arranged… Read More
Smiths Brothers Stores continue to be a great partner to Viega for a number of reasons. Their commitment to customer service is supported by first-class professionalism and product knowledge. The company’s continual expansion across the UK, with enhanced branches and early adoption of new installation technologies, is evidence of ambition… Read More
JCW have been well supported by Smith Brothers Stores for a number years. Their Leicester branch have provided us with expertise, pre-sale knowledge, on-time deliveries and excellent technical after care. This family owned business goes the extra mile to make sure our expectations are met and beyond. I would definitely… Read More
Albion have worked closely with SBS for many years, over this period both Albion and SBS have expanded substantially, increasing our product ranges, number of employees, and for SBS, the number of branches! When Albion started out over four decades ago, their sole purpose was to supply quality products to… Read more
I ordered some products from Smith Brothers this week and I just wanted to express how impressed I was with the service I received from the A/C internal sales person at the Heathrow branch. His customer service skills are outstanding and he was more than helpful. He was efficient and… Read More
I would like to kindly pass on my thanks to your staff at the Southampton branch. This is for the prompt and efficient service they have been offering to Anchor on the present project at Rolls Royce. It does not go unnoticed!… Read more
I’m an avid fan of using local suppliers and contractors.
This weekend it sure paid off, as I want to say a HUGE thank you to Smith Brothers Stores Merseyside. I am especially grateful to the sales supervisor who went above and beyond on Saturday morning! Like wonder woman, she… Read More
I called into the Northampton branch with just a pattern of a flange I needed. I didn’t know exactly what I actually needed, only fittings to fit my pattern. Although I have no account with Smith Brothers Stores, and clearly the components were of no significant value to them, the… Read More
I wanted to tell you how impressed I’ve been with the office recently, they are coming back with prices super quick and beating your competitor’s prices the majority of the time. The service from your team has been second to none. There has been the odd occasion when the wrong… Read More
I thought I would send an email to say thanks for the great service you have all provided over the summer, especially the last couple of months to Atherton’s, we certainly will be using you more often in the future… Read more
Just a quick message to mention what a great delivery driver you have at SBS Peterborough, he is always chirpy, polite and helpful… People are quick to complain, but not to compliment – Everyone should have staff like him!!! Read More
Just wanted to drop you a line in reference to the team at Cardiff branch, as they pulled out all the stops to help us reinstate a hotel site in Cornwall for a client, which had to have their gas reinstate after an emergency gas meter change. Needless to say… Read More
SBS are exactly what our company was looking for within South Wales. Price within South Wales was always very competitive between suppliers but the service was always severely lacking. When Smith Brothers stepped into the market, we gave them a shot as we had dealt with the Cardiff branch manager… Read More
Most of the time, I require items the next day AM and SBS always deliver. With a wide range of products and high volume of stock, I always get the goods! Working with the Engineer to forward plan quantities of plant, tube and fittings, Smith Brothers always gives an idea… Read More
Our partnership started in 2014 with Smith Brothers Stores, and I have nothing but praise for their professional approach and endeavour across all aspects of the organisation. The directors and internal staff; whom I am speaking to on a weekly basis are a credit to the business and really give the… Read More
We have a strong relationship with Smith Brothers, that has developed over the past years. The Bristol branch does their upmost to deliver on time to various parts of the country (we work nationwide) and if an item is not stocked it is sourced quickly. We have no issue with… Read More
Smith Brothers have grown due to their excellent service, as well as an already impressive, yet continually expanding, product range. Their stock holding is extensive and rare in the current market place. Quick quotation turn around, ability to meet today’s demands of booking-in slots for site deliveries and proactive communication… Read More
We’ve been using SBS predominately as our main supplier now since 2015, whether it’s pumps, copper fittings, plastic pipework all the way to hire equipment. You can tend to count on Smith Brothers helping you out with a wide range of knowledge, but more importantly a vast range of stock which… Read More
Smith brothers have become a valued part of our business and a key player within our supply chain. The service provided by all the staff has been outstanding; including their training and industry knowledge, this has enabled us to become more productive. With a large fleet of vehicles we have… Read More
We’ve worked with Smith Brothers for a number of years now, and it’s always a pleasure to deal with them. As an independent firm they’re totally committed to their customers and to delivering the perfect solution for their needs. This has been best evidenced when they commissioned a bespoke product… Read More
SBS are a very well run and professional business, we are very pleased to see a fellow local business grow year on year… Read More
SBS offer and deliver a professional service to support and development of both our business’s. Always there to help with a great team of employees who also put a smile on my face. Good stock level’s with an excellent delivery service… Read More
Smith Brothers have provided us with a great service as many of our stock orders being delivered first thing the following morning. Our contact within the SBS Bristol Branch is very knowledgeable and helpful; he often accompanies myself on site visits to advise exactly what is required. Price is always… Read More
Smith Brothers have recently released two new brochures, one focusing on the various pipe systems exclusively available from SBS and the other an updated version of our popular air conditioning and ancillary engineers guide. Physical copies of both brochures have been printed on Carbon Neutral paper with Forest Stewardship Council™ accreditation, ensuring they remain environmentally friendly…
Isotubi’s M-profile stainless steel press-fit system can be pressed in XL sizes 5” (139.7mm) and 6” (168.3mm) for both water & gas, eliminating the need to weld down to 4” (108mm). The availability of these XL tube and fittings is proving to be advantageous for gas and water installation projects, enabling a quick and simple…
Smith Brothers Stores are pleased to announce a nationwide distribution partnership with Midea, a leading global manufacturer of HVAC products. This partnership, commencing from June 2022, has been strategically devised taking customer feedback into account, ensuring it complements SBS’s existing air conditioning range and successful route to market, whilst ultimately offering more choice to our…
