Smith Brothers, a commercial heating and plumbing merchant, is one of the largest and oldest independent merchants operating within UK. The company focuses on service excellence supplying to the commercial and industrial mechanical services sector. Operating from England and Wales, SBS now has 14 depots which includes a head office in Blaby, Leicester.
With history dating back to 1897, the company still remains family owned with the 5th generation present within the 300+ strong workforce. The core business specialises in the distribution of pipework, valves, air conditioning and all associated fittings and ancillaries. SBS continues to increase both its product portfolio and geographical coverage, remaining loyal to its customer oriented roots.
The company’s objective since formation is to simply provide unrivalled levels of service with competitive pricing, aspiring to surpass our customers expectations.
I called into the Northampton branch with just a pattern of a flange I needed. I didn’t know exactly what I actually needed, only fittings to fit my pattern. Although I have no account with Smith Brothers Stores, and clearly the components were of no significant value to them, the… read more
Would like to send my thanks to SBS Southampton for sorting out my latest order at such short notice again – excellent service as always. Tube cut and alternative valves collected, much appreciated.
I wanted to tell you how impressed I’ve been with the office recently, they are coming back with prices super quick and beating your competitor’s prices the majority of the time. The service from you guys has been second to none. There has been the odd occasion when the wrong… Read More
I would like to highlight the outstanding service our sub-contractor received from staff member Jason Churchill at SBS Birmingham. Jason went above and beyond to ensure we received the parts we needed under very difficult circumstances (i.e. issues with the courier and a very short time scale)… Read more
We would like to thank you for all of your help and support over this last year.
As we come to the end of completing another project, I would just like to say how much your service has been appreciated over the last year, brilliant as always!! Please pass on my appreciation to your whole team, many thanks.
I thought I would send an email to say thanks for the great service you have all provided over the summer, especially the last couple of months to Atherton’s, we certainly will be using you more often in the future.
Just a quick message to mention what a great delivery driver you have at SBS Peterborough, he is always chirpy, polite and helpful… People are quick to complain, but not to compliment – Everyone should have staff like him!!!
Just wanted to drop you a line in reference to the team at Cardiff branch and specifically Keenan, as they pulled all the stops out to help us reinstate a hotel site in Cornwall for a client which had to have their gas reinstate after an emergency gas meter change. Needless to say it had to… Read More
SBS are exactly what our company was looking for within South Wales. Price within South Wales was always very competitive between suppliers but the service was always severely lacking. When Smith Brothers stepped into the market, we gave them a shot as we had dealt with… Read More
In the time that we have been working together with Smith Brothers, we have noticed that from manager to delivery driver there is nothing that is too much in the way of service, each member of staff is willing to aid and assist in any way possible. As with all projects, time is paramount and… Read More
Most of the time, I require items AM next day. SBS always deliver. With a wide range of products and high volume of stock, I always get the goods! Working with the Engineer to forward plan quantities of plant, tube and fittings, gives Smith Brothers an idea of what stock we require on… Read More
Three years into our partnership with Smith Brothers Stores, I have nothing but praise for their professional approach and endeavour across all aspects of the organisation. The directors and internal staff; whom I am speaking to on a weekly basis are a credit to the business and really… Read More
We have a strong relationship with Smith Brothers, that has developed over the past few years. The Bristol branch does their upmost to deliver on time to various parts of the country (we work nationwide) and if an item is not stocked it is sourced quickly. We have no issue with SBS at all… Read More
Smith Brothers have grown due to their excellent service, as well as an already impressive, yet continually expanding, product range. Their stock holding is extensive and rare in the current market place. Quick quotation turn around, ability to meet today’s demands of booking-in slots… Read More
Smith’s Brothers Stores in Cardiff have been efficient and proactive, particularly in meeting deadlines and their added value support on commercial issues. SBS strike just the right balance between being a flexible, easy to deal with local firm yet having all the key strengths, attributes… Read More
We’ve been using SBS predominately as our main supplier now for the last two years, whether it’s pumps, copper fittings, plastic pipework all the way to hire equipment. You can tend to count on Smith Brothers helping you out with a wide range of knowledge, but more importantly a vast… Read More
Smith brothers have become a valued part of our business as a key player within our supply chain. The service provided by all the staff has been outstanding, their training and industry knowledge has enabled us to become more productive. With a large fleet of vehicles we have… Read More
We’ve worked with Smith Brothers for a number of years now, and it’s always a pleasure to deal with them. As an independent firm they’re totally committed to their customers and to delivering the perfect solution for their needs. This has been best evidenced when they commissioned… Read More
SBS are a very well run and professionally business, we are very pleased to see fellow local business grow year on year.
SBS offer and deliver a professional service to support and development of both our business’s. Always there to help with a great team of employees who also put a smile on my face. Good stock level’s with an excellent delivery service.
Smith Brothers have provided us with a great service as many of our stock orders being delivered first thing the following morning. Our contact within SBS (Anthony Jones) is very knowledgeable and helpful; he often accompanies myself on site visits to advise exactly what… Read More
SBS are delighted to announce the opening of our first Scottish branch this summer! SBS Glasgow will join the Smith Brothers branch network, taking the total number of locations up to 16 across England, Wales and now Scotland. SBS Glasgow will trade from Clyde Gateway East, Glasgow’s newest business site located on the south side…
Staff and customers of Smith Brothers Stores recently visited Isotubi’s factory in Barcelona to learn more about Isotubi’s production capabilities and product range, which is exclusively available in the UK at SBS. Who are Isotubi? With more than 40 years working with stainless steel tubes and fittings, Isotubi offer a competitive range of products that…
Smith Brothers Stores are pleased to announce a distribution partnership with Elysator, market leaders in corrosion protection of recirculation water systems. Serving both domestic and commercial markets, Elysator’s range of products combine to ensure the operational reliability and efficiency of your systems, protecting and extending the operational life of expensive assets, increasing energy efficiency whilst…
As 2020 looms, it’s time to reflect on yet another successful year at Smith Brothers. 2019 saw us once again surpass expectations by posting record turnover levels in excess of £115 million for the 18/19 trading year, an overall increase of over 11%. The continued growth of SBS allows us to focus on new and…
“So here it is, Merry Christmas!” Do you still have a lot of Christmas shopping to do? Well now you can plan ahead by viewing SBS’s Christmas opening hours. The last normal day of trading will be Monday 23rd December with the majority of branches closing early on Christmas Eve and reopening on Thursday the…
SBS has once again surpassed expectations by posting record turnover levels in excess of £115 million for the 18/19 trading year, an increase of over 11%. The continued growth of the business has not gone unrecognised as Smith Brothers have been featured in The Sunday Times Grant Thornton Top Track 250, Leicestershire’s top 200 companies…
Have you ever fancied owning Smith Brothers Stores? Well now you can as SBS occupies the famous Trafalgar Square’s position on the first ever Leicester Edition of the Monopoly board game, which was released on November 22nd 2019. All eyes have been on Leicester in recent years after King Richard III was found buried in…
Smith Brothers would like to formally introduce you to our latest product guide, just in time for 2020! SBS has grown substantially since the launch of our last product guide in 2018 so we felt it was time to launch a bigger and better guide for our customers. The product guide gives readers an insight…
This year’s HVR awards took place at London’s Tower Hotel on Thursday 24th October, where SBS won the Wholesaler/Distributor of the Year award, sponsored by Baxi Heating, for the 2nd Consecutive year. The HVR Awards carry the torch for innovation and excellence from across the HVAC field; celebrating its successes and evolving year-on-year alongside its…
The Boiler Room exhibitions takes place in Telford on Thursday 7th November where Smith Brothers will be sponsoring and exhibiting. What is Boiler Room Exhibitions? ‘Always better together’ – the ethos of this year’s Boiler Room Exhibitions reigns true asvisiting heating engineers and contractors will have the opportunity to engage with the the industry’s leading…
