The portal is an online platform which allows customers to login to their account and access information 24/7. This information is currently obtained via email and post, so this development helps our existing customer base view, download and print information when it is most convenient.
Online Customer Portal
The development roadmap has an end goal of customers being able to fully utilise their account online if this is their preference. Therefore, account management through to ordering can be achieved at all hours of the day, every single day. Whilst hours of operation at our branches are limited, the portal does not have such issues.
(view invoices, credit notes and payments)
Credit Account Status
(current balance, back order amount and age debt information)
Ability to Pay Invoices
(view both active and ordered quotes)
(view shipped, part shipped and pending orders along with individual item/product information)
(including Proof of Delivery)
Ordering (coming soon)
View Product Stocking Status
Back in Stock Notifications
Share/Refer Products to Others
Ability to Order Online
Delivery and Click & Collect Options