I would like to extend my gratitude to your company and in particular the staff at your Cambridge branch in Swavesey. Waldo fritz demonstrated exceptional customer service in order to fulfil my last minute request. The tools I requested were not in stock at the Cambridge branch, but Waldo arranged… Read More
Smith Brothers specialises in pipework distribution, valves, air conditioning, and all associated fittings and ancillaries. The HVAC merchant has extensively increased its product portfolio and geographical coverage since the turn of the millennium.
With branch coverage across England, Wales, and Scotland, including a head office based in Leicestershire, we can meet our customers’ service commitments, our brand promise since 1897. SBS should be the number one HVAC merchant choice for mechanical services contractors who rely on quality service and competitive pricing.
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Product Range
Testimonials
HSW Mechanical Manager at Cambridge Cash Sale
Smiths Brothers Stores continue to be a great partner to Viega for a number of reasons. Their commitment to customer service is supported by first-class professionalism and product knowledge. The company’s continual expansion across the UK, with enhanced branches and early adoption of new installation technologies, is evidence of ambition… Read More
Managing Director at Viega Ltd
JCW have been well supported by Smith Brothers Stores for a number years. Their Leicester branch have provided us with expertise, pre-sale knowledge, on-time deliveries and excellent technical after care. This family owned business goes the extra mile to make sure our expectations are met and beyond. I would definitely… Read More
National Installations Manager at JCW Energy Services Ltd
Albion have worked closely with SBS for many years, over this period both Albion and SBS have expanded substantially, increasing our product ranges, number of employees, and for SBS, the number of branches! When Albion started out over four decades ago, their sole purpose was to supply quality products to… Read more
Sales and Marketing Director at Albion Valves (UK) Ltd
I ordered some products from Smith Brothers this week and I just wanted to express how impressed I was with the service I received from the A/C internal sales person at the Heathrow branch. His customer service skills are outstanding and he was more than helpful. He was efficient and… Read More
Director at Page Temple & Payne Legal Recruitment
Hi Both,
Just wanted to say thanks for this week, we have had some teething issues but got round them straight away. Spike has been great and managed to get Mandy over on the same day with a Pump we needed for a service/breakdown in Chester yesterday. Thank you!
I… Read More
Sales Director at Rural & Country Energy
Hi SBS Glasgow, Thanks very much for opening the store during an emergency yesterday, it was very much appreciated. Without your help, the Hospital would have had no water this morning!...Read More
Director at Canyon Water Services Ltd
I honestly can’t tell you how important it was to complete the section and works for our Client to commence manufacture in their new facility. While these materials were not huge in quantity, they were of critical importance.
So, from me personally, I would like to say the biggest thank...Read More
Contracts Manager at HLA Services Ltd
As a poor DIYer, I was very impressed with the initial help on the phone and later in your Wooburn Green store.
Jack was accommodating even though the sale value was just under £30.
Thank you, Jack!..Read More
Trade Counter Customer at High Wycombe Branch
Dear Smith Brothers,
Just a quick note to give you some feedback about the level of service we are receiving from your Oldham branch. We have been a customer of a competitor for many years and spend about £300k a year with them. Your rep Gareth Yates came in and… Read More
Managing Director at Cool & Heat
I would like to extend my gratitude to your company and in particular the staff at your Cambridge branch in Swavesey. Waldo fritz demonstrated exceptional customer service in order to fulfil my last minute request. The tools I requested were not in stock at the Cambridge branch, but Waldo arranged… Read More
HSW Mechanical Manager at Cambridge Cash Sale
Smiths Brothers Stores continue to be a great partner to Viega for a number of reasons. Their commitment to customer service is supported by first-class professionalism and product knowledge. The company’s continual expansion across the UK, with enhanced branches and early adoption of new installation technologies, is evidence of ambition… Read More
Managing Director at Viega Ltd
JCW have been well supported by Smith Brothers Stores for a number years. Their Leicester branch have provided us with expertise, pre-sale knowledge, on-time deliveries and excellent technical after care. This family owned business goes the extra mile to make sure our expectations are met and beyond. I would definitely… Read More
National Installations Manager at JCW Energy Services Ltd
Albion have worked closely with SBS for many years, over this period both Albion and SBS have expanded substantially, increasing our product ranges, number of employees, and for SBS, the number of branches! When Albion started out over four decades ago, their sole purpose was to supply quality products to… Read more
Sales and Marketing Director at Albion Valves (UK) Ltd
I ordered some products from Smith Brothers this week and I just wanted to express how impressed I was with the service I received from the A/C internal sales person at the Heathrow branch. His customer service skills are outstanding and he was more than helpful. He was efficient and… Read More
Director at Page Temple & Payne Legal Recruitment
Hi Both,
Just wanted to say thanks for this week, we have had some teething issues but got round them straight away. Spike has been great and managed to get Mandy over on the same day with a Pump we needed for a service/breakdown in Chester yesterday. Thank you!
I… Read More
Sales Director at Rural & Country Energy
Hi SBS Glasgow, Thanks very much for opening the store during an emergency yesterday, it was very much appreciated. Without your help, the Hospital would have had no water this morning!...Read More
Director at Canyon Water Services Ltd
I honestly can’t tell you how important it was to complete the section and works for our Client to commence manufacture in their new facility. While these materials were not huge in quantity, they were of critical importance.
So, from me personally, I would like to say the biggest thank...Read More
Contracts Manager at HLA Services Ltd
As a poor DIYer, I was very impressed with the initial help on the phone and later in your Wooburn Green store.
Jack was accommodating even though the sale value was just under £30.
Thank you, Jack!..Read More
Trade Counter Customer at High Wycombe Branch
Dear Smith Brothers,
Just a quick note to give you some feedback about the level of service we are receiving from your Oldham branch. We have been a customer of a competitor for many years and spend about £300k a year with them. Your rep Gareth Yates came in and… Read More
Managing Director at Cool & Heat
Awards & Accreditations
Smith Brothers Stores collaborates with reputable industry accreditation organisations to ensure our business improves operations and promotes the best practices.
The business has also been recognised for its innovation and general progress by various HVAC industry awards.
