Defining our Business

Smith Brothers Stores is one of the oldest and largest independent merchants operating within the UK, directly focusing on supplying the commercial and industrial mechanical services sector.

Smith Brothers specialises in the distribution of pipework, valves and air conditioning, along with all associated fittings and ancillaries. The business has extensively increased its product portfolio and geographical coverage since the turn of the millennium. With branch coverage across England, Wales and Scotland, including a head office based in Leicestershire, we are able to meet our customers’ service commitments, our brand promise since 1897. Smith Brothers should be the number one choice for mechanical services contractors that rely on the quality of service and competitive pricing.

Smith Brothers can offer added value over its competitors in many ways. We can reduce supplier lead times by drawing from our close relationships with our carefully selected and quality assured supply chain and maintaining excellent stock levels at all branches. In turn, our operation is well set to provide unrivalled service levels and competitive pricing.

Our investment strategy for sustainable growth, along with our commitment to our branch expansion programme and product range development, are just some of the reasons behind the unprecedented success of the business, resulting in turnover increasing to over £200 million per annum today.

Through the development of our people and product range, and with the support of our suppliers, shareholders and parent company, we maintain our desire to surpass our customers’ expectations with a level of service that will continually add value to their changing needs.

Steve Smith

Managing Director